Getting started
Understand the basics of how NeigborDrop works and how to join.
Need a hand?
NeigborDrop FAQs
Everything you need to know about joining, helping, and requesting from neighbors nearby.
Can't find what you're looking for? Scroll down to reach our support team directly.
- Availability
- United States and Canada
- Response target
- Within one business day
- Platform
- iOS and Android
For helpers
Guidance for neighbors offering to help with errands or ride-alongs.
For requesters
Learn how to request a neighbor drop and what to expect.
Safety & trust
Privacy, safety, and how we keep the community secure.
Need more?
Still need help?
Reach our support team for anything that isn't covered above. Support is monitored Monday through Friday, 9:00 a.m.–5:00 p.m. Eastern Time.