Getting started
Understand the basics of how NeigborDrop works and who can participate.
Need a hand?
NeighbourDrop FAQs
Everything you need to know about joining, helping, and requesting from your neighbours. We keep this page fresh as the beta grows.
Can't find what you're looking for? Scroll down to reach our support team directly.
- Topics covered
- 25 common questions
- Response time
- < 12 hours on weekdays
- Cities onboarding
- Toronto first, more soon
For helpers
Guidance for neighbours offering to help with errands or ride-alongs.
For requesters
Learn how to request a neighbour drop and what to expect.
Safety & trust
How we keep the community accountable and secure.
Need more?
Still need help?
Reach our Toronto support crew for anything that isn't covered above. We're neighbours too, so we keep replies friendly and fast.